FAQs

FAQs

What is a Share?

A Share is a unit of ownership in a company. While Parsley Box is managed by its directors, shareholders have certain important rights, such as:

  • voting on certain matters at Parsley Box’s Annual General Meeting (AGM), including the election and re-election of directors
  • being informed of, and being able to vote on, certain important events, such as significant acquisitions and disposals
  • the right to receive dividends, if these are declared and paid

What does being “listed” on AIM mean?

A “listed” company may have its shares bought and sold on an open market. Parsley Box shares may be bought and sold on the Alternative Investment Market (AIM) a market operated by London Stock Exchange London Stock Exchange.

What does the share price mean?

The share price is the price at which shares in a company are currently being bought and sold on AIM. The share price quoted on this site shows the mid-market price with a delay of 15 minutes. Shares are traded throughout the day, between 8.00am when dealing on AIM begins and 4.30pm when the market closes, during which time the share price may continually fluctuate.

Parsley Box has no direct influence over the price of its shares. The price reflects the share value based on market perception of Parsley Box’s strategy and performance, as well as external factors such as the state of the national and global economies or political developments. If there is a strong market and a company is seen to be performing well, demand for its shares will increase, which in turn increases the share price.

Remember – the price of Parsley Box shares, as with any other shares, can go down as well as up and on selling your holding you could receive less than your original investment.

How can I receive a copy of Parsley Box shareholder documents?

Parsley Box provides all shareholder documentation via its website, except where shareholders have requested to receive a hard copy of such documents. If you prefer to receive hard copy documentation, such as the full Report and Accounts and documentation regarding the Annual General Meeting, please contact our Registrar.

Equiniti Limited is Parsley Box plc’s appointed Registrar. For any queries relating to the administration of your shareholding please contact:

Equiniti Shareview help website
Registrar website: www.equiniti.com

By email

If the information or FAQs on the Shareview Help website does not answer your question or if you need further help, choose the relevant category from the help guide and you will find an option to email Equiniti direct from the help site.

By phone

Shareholder telephone helpline

0371-384-2030 from the UK

+44 (0)384-2030 International Calls

Our Registrar Equiniti also operates a helpline dedicated to Parsley Box Share Account shareholder enquiries:

0333-207-5952 UK calls*
+44 (0)333-207-5952 International calls

*Calls are charged at 8p per minute plus network extras. Lines open 8.30am to 5.30pm (UK time) Monday to Friday, excluding UK public holidays.

By post

Equiniti
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA

How can I buy or sell certificated shares?

If you have a share certificate, you can buy or sell shares, using any stockbroker, bank or building society that offers a share dealing service in the UK, or in your country of residence if outside the UK.

Our registrars, Equiniti, offer a telephone and internet dealing service for our UK shareholders. For more information, including Equiniti’s terms and conditions and details of their fees, visit Equiniti’s website.

Parsley Box does not endorse or recommend any particular share dealing service.

How can I confirm the number of shares that I hold?

You can view your shareholdings online via Shareview or contact our Registrar.

> Shareview

How can I transfer ownership of my shares to someone else?

For certificated holdings please contact our Registrar, to obtain a personalised stock transfer form, which you will need to complete and return with your share certificate. You can view further information on the Equiniti Transferring certificated shares help page.

> Transferring certificated shares – help page

How can I check my shareholding details online?

Simply log onto www.shareview.co.uk, and follow the instructions to set up a portfolio. It’s simple, free and easy. If you have holdings in other companies, you will also be able to view these details online.

Can I elect to receive shareholder communications electronically via e-mail?

Yes you can simply elect to receive communications via e-mail at www.shareview.co.uk.

What is the Parsley Box Share Account?

The Parsley Box Share Account is a convenient way to manage your Parsley Box plc shares without a share certificate. The Service is administered by Equiniti Financial Services Limited and provides a facility for you to hold your Parsley Box Shares electronically, without a certificate, in a nominee sponsored by Parsley Box. By participating in the Service you continue to receive annual reports and can attend and vote at Parsley Box’s general meetings. You are still the beneficial owner of the shares and simply instruct the nominee to buy, sell or transfer the holding on your behalf.

What are the advantages of holding my shares in the Parsley Box Share Account?

By holding your shares electronically in the Parsley Box Share Account, you continue to enjoy the benefits of owning shares including retaining the right to receive financial information.

In addition you can:

1) Access competitive dealing rates and faster settlement

2) Forget about looking after paper share certificates, and the cost of replacing them

3) Simplify your personal records with regular share statements

4) Increase your privacy as your shareholder details are taken off the public share register

5) Benefit from the reassurance of regulation by the Financial Conduct Authority (FCA)

How can I buy or sell shares in the Parsley Box Share Account?

You can buy and sell shares through the Equiniti Shareview share-dealing service. It is a quick and easy, one-off, share dealing service for anyone with holdings through the Parsley Box Share Account or through share certificates. The price you pay will depend on the service you choose to use and the number and value of shares you are trading. Full details can be found online at Shareview.

> Shareview

How can I confirm the number of shares that I hold?

You can view your shareholdings online via Shareview or contact our Registrar.

> Shareview

 How can I transfer ownership of my shares held in the Parsley Box Share Account to someone else or transfer them out of the Parsley Box Share Account?

If you decide you want to transfer your shares out of the Parsley Box Share Account, for example you wish to have a share certificate again or wish to transfer your shares to another person/nominee/broker, you can request the relevant forms from Equiniti.

You can view further information by visiting the Equiniti Transferring uncertificated shares help page.

> Equiniti help – transferring uncertified shares

What do I do if I move house?

You will need to notify Equiniti, our share registrars, of your new address. You can do this by telephoning Equiniti, or by writing to Equiniti, Aspect House, Spencer Road, Lancing Business Park, Lancing, West Sussex, BN99 6DA.  Alternatively, you can sign onto www.shareview.co.uk. You will need to quote your shareholder reference number, which can be found at the top of your share certificates.

What do I do if I change my name?

You will need to notify Equiniti of your new name. You can do this by writing to Equiniti, Aspect House, Spencer Road, Lancing Business Park, Lancing,West Sussex, BN99 6DA or signing onto www.shareview.co.uk.

You will need to enclose evidence of your name change, such as a photocopy of your marriage certificate, or a certified copy of your change of name deed. You will also need to quote your shareholder reference number, which can be found at the top of your share certificates.

What do I do if a shareholder has died?

The representative of the deceased shareholder will need to contact Equiniti confirming the details of the shareholding.

Please call Equiniti’s Bereavement Helpline on:

0371 384 2793  (Overseas holders need to ring: +44 121 415 0875).

If calling by Textel/Minicom, please call: 0371 384 2255. Lines are open Monday to Friday, 8.30am to 5.30pm; excluding UK Bank Holidays.

When you call, please quote the Shareholder Reference; this can be found on the share certificate/statement or on any previous correspondence sent. Please also be prepared to provide details of any previous addresses at which the shareholder has lived; to help identify all shareholdings.

Post

You can send us written notification of the death of shareholder to:

Equiniti
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA
UK

Please ensure that you include the shareholder’s full name and registered address along with the company name(s) in which the shares are held. It will also help to provide details of any previous addresses at which the shareholder has lived; to help identify all shareholdings.

For further information, view the Equiniti Manage an Estate help page.

How can I find out how many Parsley Box shares I hold?

Simply ring Equiniti, or log on to www.shareview.co.uk. Alternatively, you can request details of your shareholding by writing to Equiniti, Aspect House, Spencer Road, Lancing Business Park, Lancing, West Sussex, BN99 6DA. You will need to quote your shareholder reference number, which can be found at the top of your share certificates.

My Parsley Box share certificate has been lost/stolen. What should I do?

You should report the loss of your share certificate immediately to Equiniti by phoning on 0371 384 2030 within the UK or in writing to Equiniti, Aspect House, Spencer Road, Lancing Business Park, Lancing, West Sussex, BN99 6DA. Equiniti will arrange to issue a replacement share certificate

What is an AGM?

AGM stands for Annual General Meeting, which Parsley Box is required to hold each year. Every year Parsley Box’s board of directors will invite its shareholders to attend the meeting. During the AGM, shareholders have the opportunity to vote on key matters and may also use the AGM to ask the board of directors questions about the business.

How can I find out about the AGM?

Shareholders are automatically notified about the AGM each year. Depending on the choices made, shareholders will either receive a hard copy of the Notice of Meeting or will be notified either by post or by e-mail when the documents are available for viewing on Parsley Box’s website.

When is the next Annual General Meeting?

We’ll post any future key dates on our financial calendar when they are announced.

How do I vote my shares at the AGM

You will be sent details of the AGM and how to vote in the post or by e-mail before the Meeting. 

Attending company meetings isn’t always possible but you can still participate by voting online. Participation in company meetings is one of the benefits of share ownership.

To send your voting instruction online, please visit Equiniti  or by signing onto www.shareview.co.uk

You will require to enter the Voting ID, Task ID and Shareholder Reference Number shown on the paper form where indicated.

Share fraud

Over the past few years, many companies have become aware that their shareholders have been contacted out of the blue with offers to buy or sell shares. The callers can be very persistent and extremely persuasive. They may offer to sell shares that turn out to be worthless or non-existent, or to buy shares at an inflated price in return for an upfront payment. While high profits are promised, shareholders often lose money.

The Financial Conduct Authority estimates that victims lose an average of £20,000.

It is not just the novice investor that has been duped in this way; many of the victims had been successfully investing for several years.

Shareholders are advised to be very wary of any unsolicited advice, offers to buy shares at a discount or offers of free company reports.

How to avoid share fraud

For information on how to avoid share fraud, please refer to guidance issued by the Financial Conduct Authority and the ICSA Registrars Group.

Find out more

You can find out more information on how share fraud works, how to spot and avoid scams and what to do if you are scammed on the Financial Conduct Authority website.

Unsolicited mail

Parsley Box is obliged by law to make its share register available for inspection and as a consequence some shareholders may receive unsolicited mail.

If you wish to limit the amount of unsolicited mail you receive, you can register with the Mailing Preference Service (MPS).

How to register

Registering with the MPS, an independent organisation which offers a free service to the public, will help stop most unsolicited consumer advertising.

Online

Visit the Mailing Preference Service website.

By telephone

Call the MPS Registration Line on +44 20 7291 3310.

By post

The Mailing Preference Service (MPS) DMA House 70 Margaret Street London W1W 8SS.

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